ANZ Document Solutions’ commitment to confidentiality is the cornerstone of our company’s reputation and operations.
Our confidentiality policy automatically extends and covers any documents, data and personal information sent to us by potential or existing customers with intention to have these translated or legalised or as part of a simple inquiry.
All personal data are used exclusively for the purpose of the service commissioned and entrusted to us and will under no condition be disclosed to any third party without the customer’s prior express and written consent to that effect.
The purpose of our confidentiality policy is to ensure and assure our customers that all our members of staff, full-time, part-time or freelance, who in light of their professional commitments are granted access to any personal data concerning our customers, treat these in strictest confidentiality.
What is confidential information?
All and any information concerning our customers received by ANZ Document Solutions electronically or on paper for the purposes of performing a service, including and without limitation, personal details of the customer placing the order or any personal data concerning the individuals whose names and particulars are specified in the documents received for translation and/or legalisation.
What happens to my personal data after translation?
All documents received by us electronically or on paper are stored for a legally prescribed period of time in compliance with the applicable data protection legislation (Data Protection Act 2018 (UK)1; Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 20162), unless any such information lawfully comes into the public domain prior to the legally established deadline.
Any statistics produced on our website or brochures are compiled anonymously and are used strictly for the purposes of providing accurate information and improving performance and quality of service.
ANZ Document Solutions’ confidentiality policy is continuously updated in compliance with statutory and legal requirements in force.